BuddyOnRent collects only the information needed to operate this Chandigarh-only beta marketplace, including account identity, booking details, and moderation records.
We practice minimal data collection — we only collect what is strictly necessary to run the platform safely and improve the user experience.
Specifically, we may collect:
- Account information — name, email address, phone number, age confirmation
- Profile content — photos, bio, companion categories, availability, and rates (for buddies)
- Booking data — request details, dates, times, venues, and booking status
- Verification documents — government ID submitted voluntarily for the verified badge (stored securely, reviewed by admin only)
- Usage data — pages visited, actions taken, device type, and approximate location (city level only)
- Communications — messages sent through the platform's in-app chat
- Moderation records — reports submitted, content flagged, and admin decisions
Customers and buddies should avoid sharing highly sensitive personal information in open text fields such as bios, messages, or booking notes.
We use the information we collect exclusively to operate, improve, and protect the BuddyOnRent platform.
- To create and manage your account
- To facilitate bookings between customers and buddies
- To review buddy profiles before they go live on the platform
- To process ID verification badges (admin review only)
- To send booking confirmations and important platform updates
- To investigate and resolve reports of misconduct or safety concerns
- To improve platform features, fix bugs, and analyse usage patterns
We do not use your data for advertising, profiling, or selling to third parties. Ever.
Buddy profiles, reviews, reports, and verification workflows may be reviewed by the admin team to keep the platform safe. We do not sell user data.
We will never sell, rent, or trade your personal information to advertisers, data brokers, or any third-party commercial entities.
Your data is shared only in these limited circumstances:
- With your confirmed booking partner — your contact details are shared with the specific buddy or customer you have confirmed a booking with
- With our admin team — for profile review, moderation, and safety investigations
- With legal authorities — only when required by Indian law or a court order
- With service providers — we may use trusted third-party tools (hosting, email) who are contractually obligated to protect your data
Public information includes your buddy profile name, photos, bio, categories, and rating — this is visible to all platform visitors by design.
We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.
- Booking records may be retained for up to 12 months for safety and dispute resolution purposes
- Moderation and report records are retained for up to 24 months
- Verification documents are deleted upon account deletion or on request
- Aggregated, anonymised usage data may be retained indefinitely for platform analytics
You can request full deletion of your account and all associated data at any time by contacting us at hello@buddyonrent.com.
You have the following rights regarding your personal data held by BuddyOnRent:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate or incomplete data
- Deletion — request deletion of your account and associated personal data
- Portability — request your data in a readable format
- Objection — object to specific uses of your data
- Withdrawal — withdraw consent for optional data uses at any time
To exercise any of these rights, contact us directly. We will respond within 7 business days.
We use industry-standard security practices to protect your data from unauthorised access, disclosure, alteration, or destruction.
- All data is transmitted over encrypted HTTPS connections
- Passwords are hashed and never stored in plain text
- Verification documents are stored in a restricted-access secure environment
- Access to user data is limited to admin team members with a legitimate need
In the event of a data breach that affects your personal information, we will notify you within 72 hours of becoming aware of it.
Public meetups and minimal data sharing are strongly recommended throughout the beta to further protect your safety.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 hello@buddyonrent.com · We respond within 24 hours. For data deletion requests, include "Data Deletion Request" in your subject line.
This Privacy Policy applies to the BuddyOnRent beta platform operating in Chandigarh, India. It is governed by Indian data protection law. We may update this policy as the platform evolves — significant changes will be communicated via email.